FAQs
1. What products do you sell?
We offer handcrafted planter boxes and plant-themed tees. Our popular gifting boxes include Bloom Box, Herb Garden Box, Wellness Box, Love Grows Box, and Seasonal Celebration Box.
2. How are your Rocker Boxes packaged?
Each box is carefully packed to protect both the wood and the plants. Live plants are shipped to maintain freshness throughout transit.
3. Do you ship to all locations?
Yes, we ship across the USA. Shipping times may vary depending on your location and the season.
4. How long will my order take to arrive?
Orders are prepared and shipped as soon as they are ready. Once shipped, you will receive a tracking update. Delivery times vary by location.
5. Can I return my order?
Yes, returns are accepted within 14 days of delivery. We offer free return shipping, no restocking fees, and no final sale items.
6. How do I care for my plants?
Each planter box comes with a care card detailing plant-specific instructions. Following these guidelines ensures your plants stay healthy and vibrant.
7. Can I personalize my Rocker Box?
Yes, you can add a name or short phrase engraved on select boxes. Personalized options make your gift extra special.
8. Do you offer bulk or corporate orders?
Yes, we provide volume discounts for orders of 15 or more. Custom logo engraving is also available for corporate gifts, events, and weddings.
9. What materials are used in your boxes?
Our boxes are made from durable cedar or pressure-treated wood, chosen for longevity and a natural look that complements any plant.
10. How can I contact you with questions?
You can reach us via email at rockerboxplants@gmail.com or by phone at 770-325-7654. We respond promptly to all inquiries.